Frequently Asked Questions

The P&G Supplier Portal is a single point of entry for our suppliers, to access P&G content, services, applications and tools

Anyone who has access to the public internet can access P&G Supplier portal public pages. Users can learn more about the portal and read Procter and Gamble unrestricted information.

Procter and Gamble owns applications and services spanning Supply Chain, Purchasing and Payments are hosted under P&G Supplier Portal. Supplier Portal is constantly integrating new services for our suppliers.

The following is a description of the most commonly used applications on P&G’s Supplier Portal Site:

• Read more

You will need to sign up for Supplier Portal account. One you receive your access you will be able to use the AP tools.

1. Go to www.pgsupplier.com
2. In the left side, under “Supplier Portal Access”, click on the "Sign Up" link.
3. The access request form is now displayed.  Fill in all fields that have a red asterisk (*) next to them.  Click the “Submit” button at the bottom of the page.

An e-mail with your user ID and password will be sent to you within 5 working days. Once you will receive it, you can access the Supplier Portal tools and information.

You may change your password in My Profile by clicking on Update My Profile, and at Change Password (username and temporary password are required to continue)

If you do not remember your password, please click in Forgot Password link and you will be directed to the reset password screen

To be able to register on the portal please use the form.....

If you lost your password please contact our help desk.......

1.Go to www.pgsupplier.com

• Read more

If you no longer need your account, please send an e-mail with the user id which needs to be removed to:

Americas: supplier.im @pg.com
EMEA: Pgsuppliereu.im
Asia: apbssasia.im@pg.com

The following is a description of the most commonly used applications on P&G’s Supplier Portal Site:
• My Invoice Search: A list of invoices both paid and pending including payment due date.
• My Payment: A list of payments past & present, including remittance details.
• My Unpaid Invoice Provides the status of invoices in process and not yet paid.
• My Vendor Data Details - Displays Supplier contact details currently held by P&G VMD.
 

You will need to sign up  for Supplier Portal account. One you receive your access you will be able to use the AP tools

Electronic invoicing is a computer-to-computer receiving of invoices from the supplier in a prescribed industry format. It is also seen as a language used to transfer invoices via a “Value Added Network” (VAN) or third party.

• Eliminates handling and cost of paper invoices
• Eliminates lost invoices
• Invoices will post automatically in the P&G accounting system
• Availability 24 x 7
• Faster time line: payment terms will start running from the day the invoice data is received
• Reduces invoicing errors

• More than 500 invoices per year (preferred)
• EDI Capability
• Engagement to work on the EDI conversion
• Set-up a contract with the EDI third party provider or VAN.
• Cover the cost of sending EDI invoices (depends on invoices volume)
 

Cost for the services should be aligned between the Supplier and the Value Added Network (VAN).  For Procter & Gamble, the VAN is called Kleinschmidt Inc. and the main contact is Mr. Kevin Pape (Office 810-231-2006 / Corporate 847-945-1000

The conversion process has 5 phases:

• Pre-implementation Phase
• Test Phase
• Implementation Phase
• Support Process Phase
• Project Closure Phase

The entire process takes 3 to 4 weeks, depending on the Test phase results

a) Connectivity: Supplier and P&G ID’s are verified.
b) Transmission: Check EDI format and detect any error/issue.
c) SAP Electronic invoice: Ensure all electronic invoices are being reflected in the SAP system properly.
d) Review Results: Mapping 100% accurate
 

The target date is an alignment between the Supplier and P&G

At this time, P&G does not have the capability to transmit purchase orders through the EDI system

There are several root causes why an electronic invoice can be rejected. These are the most common reasons:

• Bad or missing Purchase Order / Scheduling Agreement
• Incorrect line item
• Missing bill of lading (if it is applicable)
• Mathematically incorrect

If you would like to get the complete list of reasons (including descriptions), please contact us

The credits cannot be transmitted through the EDI system. They should be sent via the normal process to the P&G PO Box

Kryshia Fallas (fallas.k@pg.com) – EDI Expansion Project Leader

You need to call your respective Call Center number to open a ticket. Also you can sent an e-mail to:

Americas: supplier.im@pg.com
EMEA: Pgsuppliereu.im@pg.com
Asia: apbssasia.im@pg.com

You need to call your respective Call Center number to open a ticket. Also you can sent an e-mail to:

• Read more